Frequently Asked Questions
Orders & Shipping
How long does delivery take?
Orders ship in 1-2 business days. USA delivery takes 3-7 business days; international 7-15. Every order includes tracking by email. See Shipping Policy.
How much is shipping?
Shipping is free on every order — no minimum, no code needed.
Returns & Refunds
Can I return an item?
Yes — within 30 days of delivery, unused and unopened. Email support@thekovara.com with your order number and we will guide you. See Refund Policy.
Products
Are your products original?
We curate useful products from vetted suppliers. Listings describe real specifications — we never invent features, materials, or certifications.
Still need help?
Write to Contact Us — we reply within 24 hours on business days.